Ball bearings maker hails e-commerce ‘learning curve

A few years ago, we started to explore the overseas market, but knew almost nothing about international trade at all. How do we set a sample policy? How do we get our products to the buyer? What type of documents must we have? How will the buyer pay us? We didn’t want to take any chances, so we decided to do a little research first.

During our research online, we found Alibaba.com ‘s forum , in which professional traders all over the world offered advice on everything from trading internationally to topics about our industry . We discovered that Alibaba.com was a B2B website designed to help our company start trading internationally. So in 2008, we signed up as a Gold Supplier and began our adventure into international trading.

We got modest responses at first, but the more products we uploaded to our website and more often we updated our selling leads , the more inquiries we started to receive . Today , we get about 10-20 quality inquiries each week which come from all over the world including Europe , America ,etc , and we ‘ve managed to build closer ties with several clients ever since becoming a Gold Supplier .

Alibaba.com didn’t just help us increase our revenue, they also helped our company learn and grow. We have learned a great deal through discussions with other trading professionals on Alibaba.com’s forum, as well as through Alibaba.com’s training courses. We started as a layman of international trading, but now we employ foreign sale representatives and export over 5 million RMB annually , this is something we are very proud of .

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